Senkyu Points
MTN Senkyu is the loyalty program from MTN for its customers. All MTN individual customers including prepaid, post-paid and hybrid are eligible to join MTN Senkyu. Once they join, they will earn points for using MTN services including airtime and bundle purchase, making calls, using internet, using MTN MoMo and subscribing to Rich Media Services.
Customers also earn bonus points upon joining MTN Senkyu for the first time, they earn bonus points on their birthdays and on their MTN anniversary.
Customers can use their points to get both GSM and non GSM benefits including voice minutes, SMS, MBs or for MTN MoMoPay.
Dial *141# or use the MyMTN App to join MTN Senkyu. Joining is free.
How MTN Senkyu works.
Joining MTN Senkyu
A customer should dial *141# or use the MyMTN App and select Join in order to be registered onto the program. Joining MTN Senkyu is free.
Earning Points
A customer will earn points when they;
- Load airtime
- Make a call
- Send an SMS
- Use data
- Subscribe to Rich Media Services
- Buy voice, data, combo or contextual bundle using airtime or MTN MoMo
- Use MTN MoMo to carry out any revenue generating service
- Deposit MTN MoMo on their wallets.
Earning Bonus points
Customers will also earn points on bonus activities and events including when they;
- Join the loyalty program
- Anniversary on MTN Network
- On their Birthday
- Any other promotions from time to time
Customers can dial *141 and select Use points to get any of the following.
- Voice minutes
- Data MBs
- SMS units
- MTN MoMoPay
Validity
- Earned points will expire after 3 months if no points are used in the last 90 days. A customer will also lose any points they have should they opt out of the service.
- Redeemed minutes, SMS and MBs are valid for 30 days from date/time of redemption. If unused within 30 days they will be forfeited.
Earning Matrix
|
Activities/Transactions/ Engagement for earning points |
Spend (UGX) |
Points to Earn |
|
Airtime Recharge |
||
|
Topup from MoMo agents (excluding Easy Load) |
100 |
1 |
|
Self topup (Direct airtime topup from Mobile Money account) |
100 |
1 |
|
Direct bundle purchase from Mobile Money account |
100 |
2 |
|
Bundle Top up from MoMo or EasyLoad Agents |
100 |
2 |
|
Airtime Usage |
||
|
Making a call from the Main Account |
100 |
1 |
|
Buying a Voice bundle |
100 |
1 |
|
Data Usage from the Main Account |
100 |
1 |
|
Buying a Data bundle |
100 |
1 |
|
Sending an SMS from the Main Account |
100 |
1 |
|
Buying a Combo or contextual bundle |
100 |
1 |
|
Buying an SMS bundle |
100 |
1 |
|
Subscribing to a Rich Media Service |
100 |
1 |
|
Mobile Money |
||
|
MoMo Fees charged on Revenue Generating Events (Tax exclusive) |
100 |
2 |
|
MoMo Deposit |
5000 |
1 |
|
Activities/Transactions/ Engagement for earning points |
Required Spend per point |
Points Earned based on Tenure |
|
|
0 – 12 Months |
More than 1 Years |
||
|
Bonus and Promotions |
|
|
|
|
MTN Network Anniversary |
N/A |
500 |
500 * Years on Network |
|
Joining Bonus |
N/A |
500 |
500 |
|
Customer Birthday Bonus |
N/A |
500 |
500 |